CTI Desktop installation
Open a web browser and go to http://220.127.116.11/ctidesktoptoolbar
Click on CTIDesktopSetup.exe
Follow the instructions to install (Make sure ADP DRIVE and CRM are closed)
When it's installed and comes up to the dialog page, type 18.104.22.168 in the server box
Put a "BM" in the organization box
Click the dropdown arrow by the username and choose your name
The password is "password" (no quotes)
It may ask you to change your password. When you do, make sure you put something in there that you'll remember. We will not know what your password is.
When this thing is all installed it will pop up a text article. Feel free to read it.