Braman Motorcars Palm Beach
Braman Help Desk

Hello, how can we help?

Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

  • Top articles
  • Latest articles
Dealerspeed Java Settings

Category: Dealerspeed

How to Configure Java Settings in the Java Control Panel: • Open the Control Panel: Click on  the “Java” icon:Note: If you do not see this view, click on the drop down by “View by” and select small ic...

7,371
(92)
Dealerspeed Settings

Category: Dealerspeed

    The following are the instructions for configuring the BMW recommended settings you need in Internet Explorer.  IN INTERNET EXPLORE (IE):   1) Click on TOOLS in the menu bar. 2) Click on INTERNET...

7,041
(88)
CTI Desktop installation

Category: CTI Desktop

Open a web browser and go to  http://192.224.36.25/ctidesktoptoolbar Click on CTIDesktopSetup.exe Follow the instructions to install (Make sure ADP DRIVE and CRM are closed) When it's installe...

1,488
(54)
New DCS website

Category: Dealerspeed

https://dcsus.bmwgroup.com/dcsnetportal/DCSnetPortal.do

87
(0)
SMSession error

Category: Dealerspeed

If you get this error when trying to access Dealerspeed call 1-800-877-8144. They will need your username and company #46891.

23
(0)
F&I scanner consumable replacement

Category: Knowledgebase

For the Paperstream IP error below call 1-800-237-2372 to order the rollers It is about time to replace the consumable If the feeding performance has dropped replace the pick roller inside the ADF    ...

13
(0)
View entire Knowledgebase
Go to Administration Panel